Sunday, December 16, 2012

Naysayers, More Like Lame-Sayers


I know there are some unbelievers out there saying that I’m crazy (which is true) insisting management doesn’t have contempt for us (that’s not true), they’re just trying to sell stuff (true) and that involves screwing over us workers repeatedly (eh, that’s kind of a gray area). But, the cherry on top of this $#@! Sundae is that management demands that we fill in the holes. Now, before you get excited over that, let me explain what holes want to be filled. When we’re out of a product, they want us to fill that hole with another product of the same price (see how not-sexy that was). So what, you say? Well have you ever tried putting stuff away? You do it by memory and this seriously messes with our brain. When I’m stocking away movies and see something else in its place, I automatically think I got the location wrong (me, get something wrong? Impossible, I know but it rarely happens and when it does I must kill all the witnesses). Now, I know some of you are vain, valuing style over substance but this presents another problem later on down the line. If we move a few movies from Place A to Place T to fill in an empty spot, that means less stock for place A and when it runs out, we place another product into it, from Place K. Pretty soon, everything will be in the wrong place. Now, that hurts the workers because restocking takes a lot more time and searching than it did before but it also hurts the company and the customers. Because we’re splitting the stock between two different places, that means less items in its original place, which causes it to run out faster. But when it runs out, we grab another item instead of replenishing or leaving the space empty. So, now helping customers find movies becomes an exercise in frustration (the worst kind of exercise), with dozens of movies either out of stock or in another unknown location. Like with the trailers and creating new sections, management didn’t foresee this little mishap happening. Well, either that or they did but they don’t care about workers, so either they’re incompetent or spiteful. I’m not sure which makes for a worse boss. We really should have a national debate about what’s worse. 

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