"Hi, I'm looking for the Linksys 6590. Do you have it?" The customer asks over the phone.
6500? Never heard of that but maybe it's a new one. I asked the customer to hold while I ran to check our supply. Nope, don't have it. I run back to the phone.
"We have 600, 900 and 1750." I tell her.
"No no no, 6590 is the model number. EA6590." How was I supposed to know that? You asked for the Linksys 6590, you didn't say it was the model number.
"Let me go check again." I said. I run over to the network section and see that the one she wants is the 1750, since that's the 6590 model. I run back to the phone and tell her we have what she's looking for.
"We have it."
"Great! How much is it?"
I run back to the networking section to check the price, $199.98, and run back to the phone.
"It'll cost you $200."
"Ok. And if I buy it and I'm dissatisfied, I can return it right?"
ಠ_ಠ Yes, but only after I strangle you.
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