V For Vizio

"I bought a Vizio TV the other day and there's something wrong with it." An ethnic man complained.
"If there's a problem, you can always bring it back to customer service with a receipt for a refund or exchange." I explained.
"Yeah, what's wrong is that the Vizio name at the bottom doesn't light up."
"....Is there something wrong with the picture?"
"No, picture looks fine."
"Just the Vizio name doesn't light up."
"Right."